Data We Collect and Why We Use It
When you create an account, we collect the details you provide directly — your name, contact number, email address, and the payment method you choose, whether that is Touch 'n Go eWallet, Boost, or GrabPay. Transaction records tied to your account wallet are kept to process
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deposits and withdrawals accurately and to resolve any disputes that arise. We also collect device and session data automatically — IP address, browser type, and pages visited — so we can keep the platform running smoothly and detect unusual activity that could put your account at
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risk. We do not sell your personal data to third parties. Sharing happens only with the payment processors needed to complete your transactions and with analytics partners operating under strict data agreements. If local law in Malaysia requires us to disclose information to a regulatory authority,
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we comply with that obligation. Access to the platform and its data practices is available where local law permits. We retain your data for as long as your account remains active and for a period after closure as required by applicable law.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.